Shipping & Delivery

Shipping methods for your purchases are determined by types of items ordered. Smaller items tend to ship FedEx, some furniture ships with Threshold delivery, and the remainder ships with full-service In-Home Delivery. If your order includes an item being shipped via multiple methods, FedEx charges for items shipped outside the contiguous U.S. and Canada are appended to any applicable Threshold or In-Home charges. Your cart will reflect the delivery options available for your order.

 

We ship to addresses within the United States, Canada and Puerto Rico; some limitations apply. In addition, we can ship to a domestic freight forwarder of your choosing for delivery overseas. We cannot ship to hotels, P.O. boxes or APO (Army Post Office), FPO (Fleet Post Office) or DPO (Diplomatic Post Office) destinations. Please call 1-877-797-0503 or email service_us@muuto.com for more information.

 

Due to the sustained global impact of COVID-19, many of our partners are experiencing significant supply chain challenges and transportation delays. We are doing our best to present accurate shipping dates, but if you are ordering something not currently in stock, these dates may change. We apologize for any inconvenience these delays may cause.

 

Shipping Methods

 

  • FedEx: Smaller parcels ship via FedEx, delivered Tuesday–Saturday. Typical delivery is 3–10 business days from shipment date.
  • Threshold: Furniture and larger parcels will be delivered over your threshold. Multi-unit building addresses will be left inside building entrance, instead of your door. Typical delivery is 1–3 weeks from shipment date (within the contiguous US). 4-hour delivery window. Excludes unpacking, assembly, and removal of packing materials.
  • In-home: Furniture ships with full-service in-home delivery, which includes placement in your room of choice, assembly, and removal of packaging. 4-hour delivery window.
  • In-home, time-specific: Furniture ships with full-service in-home delivery, which includes placement in your room of choice, assembly, and removal of packaging. 2-hour delivery window.

Delivery within the contiguous United States

An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.

Local and National shipping areas are determined by proximity to one of our shipping centers. If the delivery location is an island, there will be an additional $150 charge to Threshold and In-Home Deliveries. 

For expedited shipping call 1-877-797-0503 prior to placing the order. Most small-parcel in-stock items can be ordered with FedEx Next-Day or 2-Day Delivery at an additional cost. Some items may be excluded due to size, weight or fragility. Orders shipping to Alaska, Hawaii, Puerto Rico, or Canada also do not qualify.

 
Shipping Method Rate Max Charge
FedEx Orders under $250 ship for a minimum of $14.95; FREE on orders of $250 or more (some exclusions apply)*
*Select dining and office furniture ships for a flat rate fee of $49 per item
 
Threshold Delivery 12% of order value $349
In-Home Delivery, Local (within 50 miles) $349 per trip $349
In-Home Delivery, Regional (from 50 - 100 miles) $399 per trip $399
In-Home Delivery, National (more than 100 miles) $499 per trip $499
In-Home Delivery, Time-Specific, Local (within 50 miles) $449 per trip $449
In-Home Delivery, Time-Specific, Regional (from 50 - 100 miles) $499 per trip $499
In-Home Delivery, Time-Specific, National (more than 100 miles) $599 per trip $599

 


Delivery to Alaska, Hawaii or Puerto Rico

If the delivery location is an island, there will be an additional $150 charge to Threshold and In-Home Deliveries.

Shipping Method Rate Max Charge
FedEx 12% of order value; Min charge $15 $499
Threshold Delivery 12% of order value; Min charge $15 $599
In-Home Delivery, Local $949 $949
In-Home Delivery, Time-Specific $1,049 $1,049

 

Delivery to Canada

Local and National shipping areas are determined by proximity to one of our shipping centers.
If the delivery location is an island, there will be an additional $150 charge to Threshold and In-Home Deliveries.

 
Shipping Method Rate Max Charge
FedEx Orders under $250 ship for a minimum of $14.95; FREE on orders of $250 or more (some exclusions apply)*
*Select dining and office furniture ships for a flat rate fee of $49 per item
 
Threshold Delivery 12% of order value $349
In-Home Delivery, Local (within 50 miles) $499 $499
In-Home Delivery, National (more than 50 miles) $599 $599
In-Home Delivery, Time-Specific, Local (within 50 miles) $599 $599
In-Home Delivery, Time-Specific, National (more than 50 miles) $699 $699